Direct answer

Review the SPA completion date, grace period, extension, force-majeure, notice and termination clauses together with the buyer’s payment record, Oqood registration and the official project status. A DLD regulatory complaint is not the same as a contractual claim for termination, refund or compensation. Depending on the file, the route may be negotiation, a formal notice, court proceedings or arbitration. Do not stop instalments or declare the SPA terminated without assessing default risk.

Information on this website is general and is not legal advice. Legal options depend on the facts, documents and applicable forum.

What to prepare

A first assessment is faster when the core documents and identifiers are organised.

  • SPA, booking form and addenda
  • Oqood or interim registration
  • Payment schedule and receipts
  • DLD project status and developer notices
  • Correspondence and revised handover dates

Practical steps

  1. 01

    Collect the SPA, booking form, addenda, Oqood and full payment statement.

  2. 02

    Check the official project record and completion information through DLD channels.

  3. 03

    Compare contractual dates, grace periods, notices and the reason for delay.

  4. 04

    Confirm whether the buyer has complied with all payment and notice obligations.

  5. 05

    Choose the correct regulatory, settlement, court or arbitration route.

Authority and scope boundary

VP Expert can review the SPA, status, buyer compliance and remedy strategy. DLD and RERA control project records and regulatory action; contractual cancellation, compensation and enforcement are decided by the agreed or competent forum.

Common questions

Does any delay create a right to a full refund?

No. The contract, duration and cause of delay, project status and legal remedy must all be assessed.

Can the buyer stop instalments?

Not safely as a general rule; unilateral non-payment may expose the buyer to a default procedure.

Can DLD award contractual compensation?

A regulatory complaint is distinct from contractual claims for cancellation, refund or compensation, which may require another forum.

Primary official sources

Official starting sources

Official procedures can change. Check the live service card and the competent authority before filing.

Last substantive review:
Dubai Land Department off-plan guidance Dubai Land Department Real Estate Regulatory Agency